FAQ
What if I want a colour combination that isn't on the website?
Here at Etta Studio, most of our products are made to order. Please drop us a message and we can source the preferred colour combination.
What if I have an old pair of jeans or tshirt I would like to be upcycled?
Here at Etta Studio, we take commissions and can upcycle any garment you might have. Please send us a message and we will get back to you with a price.
How long does delivery take?
This is dependent on where you are based. Etta Studio is based in the Netherlands, so EU delivery should be very quick.
UK and US delivery may take considerably longer.
Netherlands €3.50
EU €3.99
Most other destinations €19.95
Please note all services are subject to availability, change or removal at short notice.
What if I want to return something?
Returns are accepted when the item is in it’s original state, unworn and unused and within its original packaging. You have 14 days from the delivery received date to request a refund and then 7 days to return the item. Shipping charges are not refundable. The customer is responsible for the postage costs in returning an item.
If you have any questions or need further measurements please email ettastudio.store@gmail.com
I do my best to source high quality vintage pieces, however due to their pre-loved there maybe slight imperfections and signs of wear.